The survey at a glance
- Store number
- 4 digits
- Ticket number
- 4 digits
- Time of visit
- Pick a bracket
- Amount spent
- Round it
- Takes about
- 3–5 minutes
- Coupon per receipt
- One
Independent guide. We are not Maurices, we do not run this survey, and we cannot issue, look up or replace a discount code. Every “start survey” button on this page goes straight to tellmaurices.com, the address printed on Maurices receipts. Full disclaimer at the foot of the page.
Most retail surveys hand you one long code and that’s the whole puzzle. Maurices doesn’t work that way. Its entry screen wants a four-digit store number, a four-digit ticket number, the date, a time bracket chosen from a menu, and the amount you spent — and it wants that last one rounded to a whole dollar. Type $78.04 into a field expecting 78 and the form simply tells you the details don’t match. It never says why.
What’s on this page
What TellMaurices actually is
TellMaurices is the customer feedback survey for maurices, the women’s clothing chain. The address www.tellmaurices.com is printed on register receipts, and it leads to a survey hosted on Forsta, an enterprise experience-management platform. The address bar changing once you begin is expected — that’s the survey host, not a redirect to somewhere dubious.
The form opens with a line that tells you more than it looks like it does: “To ensure your feedback makes it back to the manager of the location where you received your invitation, please enter the following information from your receipt exactly like the examples provided below.” Two things are worth pulling out of that sentence. Your answers are routed to a specific store manager, not a corporate inbox. And the phrase “exactly like the examples” is doing real work — the examples show four-digit numbers with leading zeros intact, which is precisely where people go wrong.
There is no prize draw here, no cash prize, no monthly winner. Everyone who finishes gets a discount code. That makes it more dependable than sweepstakes-style surveys — you’re trading a few minutes for money off, not buying a lottery ticket — but it also means any page promising you a chance at $500 has confused Maurices with a different retailer.
The four numbers you need
Everything the entry screen wants is on one receipt, in the top third and the bottom line. Find all four before you open the site, because the form times out and you don’t want to be hunting mid-session.
| Field | Format | What people get wrong |
|---|---|---|
| Store | 4 digits — the form’s own example is 0001 | Dropping the leading zero. Typing the register number instead. |
| Ticket | 4 digits — example 1111 | Using the associate number printed beside it. |
| Date of visit | As printed on the receipt | Guessing from memory when the receipt is a few days old. |
| Time of visit | A dropdown of five ranges — not typed | Looking for a text box that isn’t there. |
| Amount spent | Rounded to the nearest whole dollar | Typing the cents. Typing the subtotal instead of the total. |
The time field deserves a word because it surprises people. It isn’t a clock input. It’s a menu with five brackets — before 11:00am, 11:00am to 1:59pm, 2:00pm to 4:59pm, 5:00pm to 7:59pm, and 8:00pm and later. So a 6:18 PM receipt means picking the 5:00pm–7:59pm option, and there is no way to be more precise than that. Which is fine: the bracket is all the survey needs to place your visit against a shift.
If you want the long version — every number on a Maurices receipt, what each one is for, and which ones get confused with which — there’s a separate guide to reading the receipt that goes line by line.
The rounding rule, which is the actual problem
Here is the instruction printed on the survey’s own entry screen, word for word:
Please enter the dollar amount spent and round to the nearest dollar. For example, if you spent 125.04 you would enter 125. — the TellMaurices entry form
That’s unambiguous, and it’s also easy to skim past when you’re holding a receipt and just want the coupon. So people type the full total with cents, the form rejects it, and because the error message only says the information doesn’t match, they assume the store number is wrong and start retyping that instead. It’s a small rule with an outsized failure rate.
- $78.04 → enter 78. Not 78.04, and no dollar sign.
- $44.50 → enter 45. Round the normal way, up from fifty cents.
- Use the total, the amount you actually paid, not the pre-tax subtotal a few lines above it.
- If you returned something later, still use the amount printed on this receipt.
The walkthrough
Seven screens, three to five minutes. Have the paper receipt in your hand rather than a photo you have to switch apps to check — on a phone, leaving the tab is the fastest way to lose the session and start over.
Gather the four numbers
Store, ticket, date and time, amount. All on one receipt. Two minutes here saves ten minutes of retyping later, and it means you can finish the survey in one uninterrupted sitting.
If your receipt has no tellmaurices.com line printed on it at all, that transaction probably isn’t surveyable — that happens with some online orders and gift-card-only purchases.
Open tellmaurices.com
Type the address rather than clicking whatever comes up first in search. This term attracts a crowd of near-identical lookalike domains, and a few of them route you through a host of their own before letting you at the real thing. The address on your receipt is the one that works.
Do it within a few days of your visit. Survey invitations aren’t open-ended, and a receipt from last month is unlikely to be accepted.
Store number, then ticket number
Keep the leading zero. Store 472 on your receipt goes in as 0472, because the form’s own example is written 0001. Same for the ticket number.
Don’t use the register number or the associate number, both of which sit right next to the ones you want and are usually shorter.
Date, then the time bracket
The date is typed. The time is not — it’s a dropdown with five ranges, and you pick the one your receipt’s printed time falls inside. A 6:18 PM visit is the 5:00pm–7:59pm option.
If you’re hovering over this screen looking for somewhere to type 6:18, that’s why you can’t find it.
The amount — rounded
The one covered above, and the one worth slowing down for. A $78.04 total is entered as 78. No cents, no dollar sign, and the total rather than the subtotal.
If the form has rejected you two or three times already and you’ve been retyping the store number each time, come back to this field. It is far more often the culprit.
Rate the visit, then write something
An overall score, then the same scale across fit and sizing, staff helpfulness, fitting rooms, store layout, checkout speed, value, and whether you’d shop there again.
Answer honestly. Maximum scores don’t buy you a better coupon — the reward is triggered by finishing, not by what you say.
Take the code and write it down
Depending on how the survey is configured, the discount code either appears on the final screen or is emailed to the address you give. Either way, write it on the receipt in pen and keep the paper.
If it’s emailed and nothing shows up, don’t assume you did something wrong — there are a handful of specific reasons that happens, and most are fixable.
Receipt in hand?
Store, ticket, date, bracket, rounded amount. That’s the whole entry screen — and now you know the one that catches people.
Goes directly to tellmaurices.com, the address printed on your receipt. We earn nothing from the click.What you get for it
The reward most people report is a percentage discount on one regular-priced item, delivered as a code you use in store or online. Some guides state a specific figure as though it were fixed and permanent. It isn’t: retail survey offers are configured by the retailer and rotate with promotional periods, so the honest framing is that you should expect a single-item discount and read the terms attached to the code you actually receive.
These codes almost always apply to one regular-priced item. If your basket is entirely clearance or already-reduced stock, the code has nothing to attach itself to. It isn’t broken — it just can’t discount something that’s already discounted. Plan to have at least one full-price item in the basket when you redeem.
| Typical reward | A percentage off one regular-priced item |
|---|---|
| Where it works | Generally both in store and online — check the code’s own terms |
| How it arrives | On the completion screen, or by email |
| Clearance items | Usually excluded |
| Stacking with other offers | Usually not permitted |
| Codes per receipt | One |
| Multiple receipts | Each qualifying receipt can be surveyed separately |
| Cash alternative | None |
| Prize draw | None |
When the coupon doesn’t arrive
This is the complaint that comes up most often, and it’s worth saying plainly that it’s common enough to be normal rather than a sign you did something wrong. Go and read the comment sections under other TellMaurices guides and you’ll find people from this summer alone saying they finished the survey and never saw a code. What none of those pages do is explain the causes.
Briefly, they are: the code appeared on screen and the tab was closed before it was written down; the email address was mistyped by one character; the message landed in spam or the promotions tab; the survey was configured for on-screen delivery so no email was ever going to arrive; or the code did arrive, and was quietly discarded at the till because everything in the basket was already reduced.
Each of those has a different fix, and a couple of them are recoverable if you act quickly. The full breakdown is here, including what to check first and who to contact when it genuinely can’t be recovered.
Why the comment box is worth two extra minutes
The entry form tells you your feedback goes to the manager of the store you visited. That’s not boilerplate. Maurices built its business on stores in small towns and mall locations rather than big-city flagships, which means an individual branch is often the only one for miles and the manager is a known local quantity rather than a rotating corporate appointment.
So a comment naming a day, a time and a specific thing gets acted on in a way that a five-star click never does. “Everything was lovely” is pleasant and useless. “Came in Tuesday evening for jeans and the associate knew exactly which cut ran small — but fitting room three has no hook on the door” gets a hook screwed on and gets somebody named in a good way. Both halves matter: staff who are actually good rarely find out that a customer noticed.
When the form won’t accept you
In the order they actually happen.
1. The amount has cents in it
The single biggest cause. $78.04 must be entered as 78. Fix this before you touch anything else on the screen.
2. A missing leading zero
Store 472 needs to go in as 0472. The form’s example is 0001 for a reason.
3. Wrong number entirely
Register number instead of store, or associate number instead of ticket. They sit next to each other and are easy to swap.
4. Subtotal instead of total
Use the amount you actually paid, tax included, not the line a few rows above it.
5. Wrong time bracket
It’s a dropdown, not a typed time. A 2:00 PM visit belongs in 2:00pm–4:59pm, not the 11:00am one.
6. The receipt is too old
Invitations expire. If it’s weeks old, nothing you type will work and nobody can extend it.
7. No invitation printed
Some receipts simply don’t carry one. That transaction can’t be surveyed and no site can generate a code for it.
8. Page won’t load at all
Usually an ad blocker, an extension or a work VPN blocking the survey host. Try a private window, or switch to mobile data.
And one that isn’t a fault: if you’re hunting for a TellMaurices login, there isn’t one. No account, no username, no password. The four numbers off your receipt are the credentials, which is exactly why a given receipt only works once.
Rules and eligibility
| Survey address | www.tellmaurices.com — printed on Maurices receipts |
|---|---|
| Survey platform | Forsta |
| What you need | A receipt with a survey invitation: store number, ticket number, date, time and total |
| Store number | 4 digits, leading zeros kept |
| Ticket number | 4 digits |
| Time of visit | Chosen from five brackets, not typed |
| Amount spent | Rounded to the nearest whole dollar |
| Time to complete | About 3–5 minutes |
| Minimum age | 18 or older |
| Entry limit | One survey and one code per receipt |
| Purchase required | Yes, to have a receipt at all |
| Prize draw | None — discount code only |
| Login required | No account, ever |
You’ll find guides quoting an exact discount percentage as permanent fact, or describing a long receipt code that this survey doesn’t use. The field formats on this page — four digits, four digits, a five-option time menu, a rounded amount — come from the live entry form itself, including its own worked example of rounding 125.04 to 125. Where the offer is concerned, retailers rotate these, so this page describes the shape of the reward and tells you to read the terms on the code you receive.
About Maurices
Maurices started in Duluth, Minnesota, in 1931, founded by Emanuel Morris Labovitz — “E. Maurice” — whose first name became the shop’s. It marked its 95th anniversary in April 2026, which makes it older than most of the chains it now sits beside in a shopping centre, and it is still headquartered in Duluth rather than having decamped to a coastal city.
The chain runs more than 1,000 stores across the United States and Canada, and its defining strategic choice is where those stores are: shopping centres and smaller towns, not flagship high streets. That’s the whole positioning — the hometown women’s clothing shop, sized and priced for somewhere that isn’t Manhattan. The Labovitz family sold in 1978; Ascena Retail Group owned it from 2005 until March 2019, when the London private-equity firm OpCapita took a majority stake in a deal valuing the business at around $300 million.
Why any of that matters to a survey: a chain whose stores are often the only clothing shop of their kind in a given town has an unusually direct relationship between one branch’s service and that branch’s survival. Feedback routed to a named store manager in a town of twelve thousand people carries weight that the same feedback about a city-centre branch of a huge chain simply doesn’t.
People also ask
What is TellMaurices.com?
It is the customer feedback survey for maurices, the women's clothing chain. The address is printed on register receipts. You enter four details from the receipt — store number, ticket number, date and time, and the amount spent — answer a few minutes of questions, and receive a discount code to use on a later purchase.
What do I need from my Maurices receipt?
Four things: the four-digit store number, the four-digit ticket number, the date and time of the visit, and the total amount spent rounded to the nearest whole dollar. All of them are on the same receipt.
Why does the survey keep saying my information is invalid?
Most often because the amount was entered with cents. The form asks for the amount rounded to a whole dollar, so $78.04 must be entered as 78. The next most common causes are a dropped leading zero in the store number, and using the register or associate number instead of the store or ticket number.
How do I enter the amount spent?
Rounded to the nearest whole dollar, with no cents and no dollar sign. The survey's own example says that if you spent 125.04 you would enter 125. Use the total you actually paid, not the pre-tax subtotal.
Where is the store number on a Maurices receipt?
Near the top, usually labelled STORE, printed as four digits. Keep any leading zero — the form's example is written 0001. The register number printed beside it is a different, shorter number.
Why can't I type the time of my visit?
Because it isn't a text field. The time of visit is a dropdown with five brackets: before 11:00am, 11:00am–1:59pm, 2:00pm–4:59pm, 5:00pm–7:59pm, and 8:00pm and later. Pick the one containing the time printed on your receipt.
What reward does the Maurices survey give?
Typically a percentage discount on one regular-priced item, delivered as a code you can use in store or online. Offers rotate with promotional periods, so read the terms attached to the code you actually receive rather than trusting a fixed figure quoted on a website.
Can I use the discount code on clearance items?
Usually not. These codes normally apply to one regular-priced item, so a basket made up entirely of clearance or already-reduced stock gives the code nothing to attach to. Have at least one full-price item when you redeem.
I completed the survey but never got my coupon. What now?
This is common. The usual causes are the code appearing on screen and the tab being closed, a mistyped email address, the message landing in spam or promotions, or the survey being configured for on-screen delivery so no email was ever coming. Each has a different fix, and some are recoverable if you act quickly.
How long is the discount code valid?
Check the expiry printed on the code itself — that is the only version that binds. Treat it as short-dated and use it on your next trip rather than saving it.
Is there a TellMaurices login?
No. There is no account, username or password. The four numbers from your receipt are what identify the visit, which is why a given receipt works only once.
Can I take the survey more than once?
One survey and one code per receipt. There is no limit on how many separate qualifying receipts you can use, so a second shopping trip means a second code.
How long do I have to take the survey after shopping?
A few days. Survey invitations are not open-ended and a receipt that is weeks old is unlikely to be accepted. Doing it the same evening removes the question entirely.
My receipt has no survey invitation on it. Can I still take it?
No. If there is no tellmaurices.com line and no invitation printed, that transaction is not surveyable, and no website can generate a code for it. This happens with some online orders and gift-card-only purchases.
Is there a cash prize or sweepstakes?
No. Everyone who completes the survey gets a discount code — there is no prize draw, no cash prize and no monthly winner. Pages describing one have confused Maurices with a different retailer's survey.
Does the survey work on a phone?
Yes. Keep the paper receipt in your hand rather than switching to a photo of it, since leaving the tab is the most common cause of a dropped session on mobile.
Who actually reads my feedback?
The entry form states that responses are routed to the manager of the store you visited. Given that many Maurices branches are in small towns and are the only shop of their kind locally, a specific comment tends to reach someone who can act on it directly.
Are you affiliated with Maurices?
No. This is an independent guide with no connection to Maurices or the company that operates the survey platform. We do not administer the survey, issue discount codes or honour coupons. The full disclaimer is in the footer.
That’s the whole thing
Four numbers, one of them rounded, a bracket instead of a time. Then write the code on the receipt before you close anything.
Official survey address · No account needed · About 3–5 minutesTwo more guides on this site
- Reading your Maurices receipt, line by lineEvery number on the slip, which ones the survey wants, and which ones get confused with which.
- The Maurices coupon didn’t arrive — what to doThe five reasons a code goes missing, which are recoverable, and who to contact.
Sources
- The live TellMaurices entry form at tellmaurices.com. Source for: the four-digit store and ticket formats and their examples (0001, 1111); the five-option time-of-visit dropdown; the instruction to round the amount spent, with its worked example of 125.04 becoming 125; the note that feedback is routed to the manager of the location visited; and the Forsta platform attribution.
- Company background — founding in Duluth, Minnesota in 1931 by Emanuel Morris “E. Maurice” Labovitz; headquarters still in Duluth; more than 1,000 stores across the United States and Canada, concentrated in shopping centres and smaller towns; sale by the Labovitz family in 1978; Ascena Retail Group ownership from 2005; and OpCapita’s majority stake in March 2019 at a valuation of about $300 million.
- Local reporting on the company’s 95th anniversary, April 2026.
- Reward mechanics cross-checked across independent guides and customer reports. Where they disagree, the disagreement is stated in the text rather than resolved silently.
Survey configuration and promotional offers change. Where this page and the terms printed on your own receipt or discount code disagree, your receipt governs. Last reviewed 26 August 2026.